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Oxford Garden Centre

Café & Brunch · Oxford

Gezond

Deze labels plaatsen wij op basis van de openbare informatie van de zaak. Het is geen officieel certificaat: als je coeliakie hebt of een allergie hebt, vraag dan altijd in de zaak voordat je bestelt.

Adres
Southern By-pass Road, Oxford
Openingstijden
ma-za: 09:00-16:00
zo: 10:30-15:30
Website
Site bezoeken

Café in Oxford met niet-voedingsaanbod. Het vermeldt Customer Focus, Professionalism, Positive Attitude, Active Listening, Greeting Customers en Handling Complaints, evenals Deliveries, Customer Privacy en Cultural Sensitivity.

Gegevens bijgewerkt op 23 september 2026. Beschrijving geschreven op basis van de menukaart. Klopt er iets niet? Hoe we de gegevens controleren.

Menukaart

Allergenen automatisch uit de menukaart van de zaak gelezen en altijd onvolledig: vraag er in de zaak naar voordat je bestelt.

General Principles

Menukaart van Oxford Garden Centre: gerechten, prijzen en vermelde allergenen · General Principles
Gerecht
Customer FocusCustomer satisfaction is our top priority and we recognise that our customers are integral to the success of our business. We always keep you at the heart of everything we do by listening to your needs and acting quickly to provide solutions.
ProfessionalismWe maintain a polite, respectful and courteous approach at all times.
Positive AttitudeEvery interaction is approached with a helpful and solution-focused mindset.
Active ListeningWe fully engage with your concerns and questions to understand your needs and expectations.
Greeting CustomersWe will greet you promptly and warmly upon arrival or contact.
Gathering InformationWe ask relevant questions to ensure we fully understand your needs.
Responding to EnquiriesWe'll provide accurate, timely information regarding our products, services and policies.
Handling ComplaintsIf you have a complaint, we will listen actively and without interruption. Your frustration will be acknowledged and we will apologise where appropriate. We will always thoroughly investigate any issue and provide a clear explanation. A fair and effective resolution will be offered to address your concerns.
Escalation ProceduresIssues will be escalated to the relevant person when necessary. We will clearly explain the escalation process and expected timelines.
Telephone EtiquetteCalls will be answered promptly and professionally. We will speak clearly at a moderate pace and will aim to avoid putting you on hold unnecessarily.
Email CommunicationEmails will be responded to promptly and professionally and use clear and concise language. Contact details will be included in email signatures.
DeliveriesDeliveries will be arranged at a mutually agreed date whenever possible and your delivery instructions will be followed where practicable. We will be respectful of your neighbours and keep noise and disruptions to a minimum.
Customer PrivacyYour personal information and data will be handled with strict confidentiality.
Cultural SensitivityWe'll respect and acknowledge cultural differences in all customer interactions.

Menukaart gelezen op 22 augustus 2026.

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